New Investigations

Wen Hair Care Products – Refund Policy – Class Action Investigation

Chimicles & Tikellis is investigating a potential class action on behalf of individuals who have purchased Wen hair care products.  It has been reported that Wen advertises an initial 30-day supply of its hair care system for $29.99.  Wen may not adequately disclose to consumers that, at the time of purchase, they will be automatically enrolled in a program where they will be continuously charged for future Wen hair care products without requesting such.  Consumers who wish to cancel their enrollment in this automatic program may face a very difficult time.  Those customers who are unsatisfied with Wen hair care products are told to return the items for a refund upon Wen’s receipt of the products.  Some individuals have reported that Wen has claimed it did not receive the returned products and thereby refused to refund customer charges.

If you or someone you know has purchased Wen hair care products, please use the “Email us about this Case” button to contact the following attorneys.

Attachment:

Attorneys for this case:
Joseph G. Sauder
Benjamin F. Johns
Matthew D. Schelkopf
361 West Lancaster Avenue, Haverford, PA 19041 | Phone: 610-642-8500
-->

Email us about this case

Please fill out all required fields in this form. After filling out the form and clicking Submit, you should be redirected to a confirmation page that says "Thank you for your Submission." NOTE: if you do not see the confirmation page, please correct the errors on the form and click Submit your entries again.
  • (*) Indicates required field
  • This field is for validation purposes and should be left unchanged.

Email Us About this case button

Alert Us about this Case Button

Tags: